By Nicholas on
5/16/2011 2:18 PM
So, as I so painfully found out today. Google decided to change their market place refund policy from 24 hours to 15 minutes. Ya, 15 minutes and no that wasn't an exageration (
http://market.android.com/support/bin/answer.py?answer=134336). I bought an app today and downloaded, grabbed a cup of coffe, hit the restroom, returned and started the app. Then it had me send an email to the author to request an activation key (WTF?), I waited, waited a little more, then received the email and input the code. The app refused to work. I give it a couple more tries to no avail, just a blank screen. No worries right? WRONG! The time from purchase till then was longer than 15 minutes so Google Market refused to refund my money!
Now I have to call Visa to stop payment and start arguing with Google to get it back, but this could all have been alleviated without their ludicrous 15-minute return policy. I refuse to do business with anyone that...